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TELUS Koodo Authorized Dealer | SmartCell Communications

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Kingston, Canada

smartcell.ca
Cell phone store· Cell phone accessory store· Mobile phone repair shop· Security system supplier· Telecommunications service provider

TELUS Koodo Authorized Dealer | SmartCell Communications Reviews | Rating 4.6 out of 5 stars (5 reviews)

TELUS Koodo Authorized Dealer | SmartCell Communications is located in Kingston, Canada on 646 Norris Ct Unit 103. TELUS Koodo Authorized Dealer | SmartCell Communications is rated 4.6 out of 5 in the category cell phone store in Canada.

Address

646 Norris Ct Unit 103

Phone

+1 6133899638

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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Toby Dodwell

I needed a new phone and a new plan. Telus was able to add me to my wife's existing plan and provide the smart phone I really wanted. They also upgraded the old plan to better suit our needs and still offered the best price in town. The staff here are very friendly, and exceptionally knowledgeable. They had us set up and connected in next to no time. Thanks guys!

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AJ Smith

I had attempted to place multiple online orders at this company's web store; however, days had gone on and the company never got back to me regarding the orders I placed. I reached out to this company once again via email, and they had no indication or knowledge of my online orders that I had placed multiple times on multiple days recently throughout the course of last month and no action was taken to process my orders - and they seemed to be clueless about it all when I reached out to them via email. They simply responded via email days and weeks after the fact advising me to go in store to validate some information and that's all that was said. Poor quality customer service and a low level of professionalism that they cannot even keep track of their website's online ordering system activities of potential customers.

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Lorie

Very fast, efficient and friendly service. I bought a new phone there and upgraded my plan - done in about 30 minutes. Then I needed a new sim card (unrelated problem) and got it replaced in minutes, without needing an appointment as there was no one else in the shop when I arrived. Very happy with the service!

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Chuck McKyes

I bought a phone here and noticed that there was a defect in the glass. I brought it back before the \grace period\ was up. They refused to replace it or do anything at all except tell me to go to another store, which was miles away and about to close. I had to ship the phone to Apple, who of course replaced it because it was defective. I should have bought direct from Apple instead of giving profit to people who don't take responsibility for what they sell.

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Eileen Burns

Store was to open at 10 on Sat Nov 30 No one arrived until 10 Then told to wait outside Finally after almost 10 minutes We all just walked in 4 people we waiting. No apology to anyone. I went to another store. Poor customer service.

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